CONTACT

Intelligence Drives Outcomes. Guesswork Drives Hope.

Transform this intelligence into your strategic advantage with proven methodology.

760 Camino Ramon Ste 200 Danville, CA 94526

925-807-9907

robert@robertsong.com

CA DRE Lic #01495237

Copyright © 2025 Robert Song. All Rights Reserved.

CONTACT

Intelligence Drives Outcomes. Guesswork Drives Hope.

Transform this intelligence into your strategic advantage with proven methodology.

CA DRE Lic #01495237

Copyright © 2025 Robert Song. All Rights Reserved.

CONTACT

Intelligence Drives Outcomes. Guesswork Drives Hope.

Transform this intelligence into your strategic advantage with proven methodology.

760 Camino Ramon Ste 200 Danville, CA 94526

925-807-9907

robert@robertsong.com

CA DRE Lic #01495237

Copyright © 2025 Robert Song. All Rights Reserved.

The Questions That Reveal Performance vs. Promises: Your Agent Interview Revolution

The Questions That Reveal Performance vs. Promises: Your Agent Interview Revolution

Sep 9, 2025

Every agent you interview will answer standard questions perfectly. They're trained to. They'll charm you with volume metrics, dazzle you with marketing materials, and promise dedication to your success. Yet most sellers still choose wrong, paying premium commissions for commodity service.

The problem isn't the agents—it's the questions. Google "real estate agent interview questions" and you'll find the same useless queries that reveal nothing about performance, methodology, or ROI. These questions were designed by the industry to make all agents seem equally qualified. They're not.

Your home is your largest financial asset. The questions you ask should reflect that reality.

Experience: Redefining What Matters

The Useless Question:

"How long have you been a real estate agent?"

I've met 40-year veterans who still guess at pricing and 2-year agents who outperform through methodology. Longevity without evolution is just repetition of mediocrity.

The Performance Question:

"Walk me through five recent transactions similar to mine. Show me the benchmark analysis against their competition and document how your approach delivered superior outcomes."

This reveals whether they have relevant experience and—critically—whether they measure and understand their own performance. An agent who can't articulate their competitive advantage probably doesn't have one.

The Follow-Up That Exposes Truth:

"What did you learn from your worst transaction, and how did that change your methodology?"

My answer: Lost $100K on a personal investment believing location trumped condition. That expensive lesson built my ROI framework that now evaluates every improvement through proven return metrics.

Strategy vs. Proximity: The Neighborhood Expert Myth

The Useless Question:

"How many homes have you sold in my neighborhood?"

Being popular locally has zero correlation with extracting maximum value. Zillow estimates values nationwide without being anyone's neighbor. Performance beats proximity—documented across seven Bay Area counties.

The Performance Question:

"Show me your methodology for positioning properties against live competition. How does your approach differ between markets, and what specific strategies would you deploy for my property?"

This forces them to articulate actual strategy, not relationship selling. The answer reveals whether they're analytical or anecdotal.

The Follow-Up That Exposes Truth:

"Where did the buyers for your last 10 sales originate, and what percentage came from your targeted efforts versus passive MLS exposure?"

If they can't answer with data, they're not tracking performance—they're hoping for luck.

The Meaningless Metrics: List-to-Sale Ratios and Other Deceptions

The Useless Question:

"What's your average list-price-to-sales-price ratio?"

Listing at $1 and selling for $1M gives a spectacular ratio and terrible outcome. This metric is manipulated more than understood.

The Performance Question:

"Show me your last 10 sales with analysis of final price versus both preceding and subsequent comparable sales. How did you outperform the market baseline?"

This is the only metric that matters: performance versus actual competition, not manufactured ratios.

The Follow-Up That Exposes Truth:

"If I hired you and a neighbor hired another agent for identical homes, how would you ensure I net more?"

Watch for specific methodology versus vague promises. I can answer with 509 Knollwood—beat the identical neighbor by $32,000 through strategic positioning.

Marketing Investment: Beyond the Photography Package

The Useless Question:

"What's your marketing plan?"

Every agent shows the same package: professional photos, MLS listing, online syndication, open houses. These are table stakes costing under $2,000, yet you're paying $60,000 in commission.

The Performance Question:

"What percentage of your marketing budget directly promotes my property versus building your brand? Show me the allocation from recent transactions."

Industry average: 73% spent finding their next client, 27% selling your home. My allocation: 85% to your property, 15% to operations.

The Follow-Up That Exposes Truth:

"Beyond standard marketing, what paid strategies will target my specific buyer demographic? How do you measure ROI on these investments?"

If they mention "Just Sold" postcards or magazine ads, they're using your commission to fund their empire, not sell your home.

Preparation Strategy: ROI vs. Cosmetics

The Useless Question:

"What should I do to prepare my home for sale?"

This invites generic advice: declutter, paint neutral, stage. Every agent says this. It's safe, standard, and often wrong.

The Performance Question:

"Based on my specific property and likely buyer profile, which improvements would deliver the highest ROI? Show me examples where your recommendations generated measurable returns."

This reveals whether they understand investment economics or just follow HGTV trends.

The Follow-Up That Exposes Truth:

"Have you personally invested in real estate? What returns have you achieved on your own properties?"

If they've never risked their own capital, they're guessing with yours. I've executed $13M in personal transactions—every recommendation tested with my own money first.

Commission: The Value Equation

The Useless Question:

"What's your commission rate?"

This focuses on cost without considering return. A 1% commission that loses you 10% on price is expensive. A 3% commission that gains you 18% is a bargain.

The Performance Question:

"How does your commission structure align with maximizing my net proceeds? Show me documented examples where your approach delivered superior returns that justified your fee."

This shifts focus from cost to value and forces accountability for outcomes.

The Follow-Up That Exposes Truth:

"If you had to guarantee your commission was tied to outperforming the market baseline, would you take that deal?"

Agents confident in their methodology welcome performance accountability. Those relying on luck will deflect.

The Five Questions That Change Everything

If you ask only five questions, make them these:

  1. "Show me your last 10 sales with benchmark analysis against direct competition." (Reveals if they measure performance or just participate)

  2. "What percentage of your marketing budget goes to my property versus your brand?" (Exposes whether you're funding their empire or your sale)

  3. "Document where your buyers originated and from what specific efforts." (Proves strategy versus luck)

  4. "What's your personal real estate investment track record?" (Skin in the game versus theory)

  5. "How many hours will YOU personally spend on my transaction?" (Principal attention versus delegation)

The Selection Revolution

Stop interviewing agents like you're hiring help. Start evaluating them like you're selecting an investment advisor for your largest asset. Because that's exactly what you're doing.

The agents worth hiring will welcome these questions. They'll have documentation, not stories. They'll show methodology, not medals. They'll prove performance, not promise dedication.

Your fortune deserves more than charm and commission negotiations. It deserves an advisor whose expertise is proven, whose methodology is documented, and whose success is measured by your outcome, not their volume.

Choose based on evidence. Everything else is expensive hope.

Ready to experience what documented performance looks like? Schedule Your Benchmark Analysis →