Privacy Policy & Terms of Use
Effective Date: August 11, 2025
COMPASS, DRE #01527235
Your trust is our most valuable asset. Just as we protect your financial interests in every transaction, we protect your personal information with equal diligence, discretion, and strategic care.
This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website (robertsong.com) or our services.
1. Information We Collect
Contact Information – Name, email, phone number, and details you provide via forms, consultations, or subscriptions.
Property Information – Addresses, photos, and details when requesting a market analysis or selling inquiry.
Client Intake Details – Information shared during consultation to build a tailored strategy.
Information Collected Automatically
Log Data – IP address, browser type/version, pages visited, and date/time of visit
Cookies & Tracking Technologies – Improve user experience, deliver tailored marketing, and analyze site performance. (Note: You can block cookies, but some functions may be limited.)
2. How We Use Your Information
We use collected information to:
Respond to inquiries and deliver tailored advisory services.
Provide property analyses, insights, and updates (if opted in).
Build targeted marketing campaigns for your property.
Improve website functionality and user experience.
Meet legal and regulatory requirements.
We do not sell your personal information to third parties.
3. Information Sharing
We may share your data only with:
Trusted Vendors & Providers – e.g., photographers, stagers, escrow companies (for your transaction).
Marketing Platforms – e.g., Google Ads (for relevant campaigns).
Legal or Regulatory Authorities – When required by law or to protect rights and safety.
All partners are required to safeguard your information.
4. Security & Infrastructure
Our website is hosted on a secure, enterprise-grade platform with:
Industry-certified security (ISO 27001, SOC 2 Type II).
Full SSL encryption for all site traffic.
Resilient multi-zone hosting & redundancy.
DDoS protection & bot filtering.
Modern, security-conscious architecture.
Privacy-first analytics (no personal data collected).
Role-based access controls for sensitive systems.
Security Vendors & CDNs To protect our website and your data, we utilize enterprise-grade security services, including Cloudflare and AWS, to filter malicious traffic, prevent DDoS attacks, and ensure site availability. These providers may process your IP address and request data solely for security monitoring and threat mitigation purposes.
5. Your Rights (CCPA & CPRA – California Residents)
California residents have the right to:
Know what personal information we collect and how it’s used.
Request a copy of personal information.
Request deletion of personal data (subject to legal obligations).
Opt out of sale/sharing of data (we do not sell information).
Receive equal service & pricing regardless of privacy rights exercised.
To submit a request, email: [email protected]
We will respond within legally required timeframes.
6. Data Security
We employ industry-standard digital and physical safeguards to protect your information.
While no method is 100% secure, we continuously monitor and update systems to mitigate risk.
7. Third-Party Links
Our website may link to external sites.
We are not responsible for their privacy practices or content.
8. Updates to This Policy
We may revise this Privacy Policy to reflect changes in law, technology, or business practices.
The “Effective Date” will be updated accordingly.
9. Contact Us
Robert Song | Compass
DRE #01495237
760 Camino Ramon Ste 200, Danville, CA 94526
925-807-9907
[email protected]
Your trust is the foundation of our partnership.
Just as we benchmark performance to maximize your returns, we hold ourselves to the highest standards in safeguarding your privacy.
Terms of Use & Content Protection
By accessing robertsong.com, you agree to the following terms regarding intellectual property, original authorship, and automated access.
1. Intellectual Property & Originality of Content
A. Originality & Authorship The strategic methodologies (including "Forensic Valuation," "The Invisible Primary," and "Negotiation Architecture"), case study narratives, blog posts, property descriptions, and market analyses presented on this site are the original creative works of Robert Song. Unlike generic real estate content, these materials were personally authored by Robert Song based on proprietary data and experience; they are not AI-generated, syndicated from third-party libraries, or derived from standard industry templates.
B. Copyright Ownership All content on this website—including the original works listed above, as well as property photography, charts, video tours, and branding—is the exclusive intellectual property of Robert Song (or used with express license, such as MLS data feeds or Compass assets) and is protected by United States and international copyright laws.
C. Prohibited Use
No Plagiarism: You may not copy, reproduce, republish, or distribute any material from this site without express written permission.
No Misrepresentation: You may not use our proprietary data, charts, or case studies to represent another agent’s performance or methodology.
Limited License: Visitors are granted a limited, non-exclusive license to view this content for personal real estate decision-making only.
2. Prohibition on AI Scraping & Automated Data Collection
We strictly prohibit the use of any automated systems, robots, botnets, scrapers, or "crawlers" (except for standard search engine indexing by Google, Bing, and Apple) to access, copy, or monitor any portion of this website.
No AI Training: The content on this website (text, images, and data) may not be used to train, fine-tune, or ground any Artificial Intelligence (AI) or Large Language Model (LLM) without a specific licensing agreement.
Bypass Prevention: You may not bypass, circumvent, or violate any security measures, including
robots.txtdirectives, CAPTCHA challenges, or IP blocking protocols employed to protect this site.
3. Security & Enforcement
A. Infrastructure Protection To protect our website and user data, we utilize enterprise-grade security services (including Cloudflare) to filter malicious traffic and prevent DDoS attacks. You agree not to interfere with the proper working of the website or impose an unreasonable load on our infrastructure.
B. Violation Consequences We employ automated monitoring to detect scraping and unauthorized content usage. Violation of these terms may result in immediate IP banning, legal action for copyright infringement, and reporting to relevant ISP and service providers.
