★★★★★

Carl P.

San Ramon

Before we met Robert, my wife and I were very discouraged with the realtors we had come across. Some did not follow through with what they promised to do, others made us feel like we had no hope in finding a place we truly would be happy with. It was always at our pace, and he never pushed his own agenda, but always gave very good information. Not to mention, he would never seem frustrated when we asked the same questions multiple times. Even though our transaction has closed, Robert keeps in touch with us every now and then to see how we are doing. In the end, we feel like we weren't working with a realtor, but with a friend that just happens to know the real estate business extremely well.

‹ We were delighted with the professional service that the Robert Song team provided to us during our condominium search in the Napa Valley. Robert took a genuine interest in helping us identify properties that would satisfy our needs, including ensuring that our beloved Labrador Retrievers would not be restricted by any applicable HOA rules. Robert and his assistant Kelly accompanied us on multiple property visits and we welcomed their honest assessment of a home's features, condition and its neighborhood. All communication we had with Robert's team was very clear and our questions were handled promptly, which made the home buying process a low stress experience! With Robert's help, we successfully negotiated a very favorable purchase price and felt confident in understanding all of the associated contract documentation.