Testimonials

My wife and I recently sold our home with Robert Song, and we couldn't be happier. After a thorough process of interviewing numerous agents, including top neighborhood agents, we chose Robert for his marketing plan, negotiation strategies, and extensive track record of home sales in the Bay Area.

His office wasn't local to our home, but Robert made it clear that a higher sale price isn't dependent on proximity but on maximizing exposure, high-level presentation, and skilled negotiation. And he was right--he exceeded our highest price expectations, knew the profiles of buyers and agents, and broke records in our area. I've followed every sale since, and none have come close to what Robert achieved.

Since we moved to another part of the state before preparing the house, we entrusted his team to handle everything. From securing bids for painting, inspections, and strategic updates to managing repairs and landscaping, they executed flawlessly.

Throughout the entire process, Robert and his team kept us informed, communicated clearly, and were always available for any questions or concerns. Their professionalism made the sale smooth and stress-free.

Having worked in M&A for years, I've heard many sales pitches. I can confidently say that Robert's commitment to achieving the best result is genuine, not just about making a sale. His dedication to his clients is refreshing and heartfelt.

There is no one else we would recommend more than Robert Song!

We used Robert as buyers and sellers. As buyers he got us our home amongst many other interested buyers. As sellers, Robert is very conscientious to get the top money for our home. He is experienced (knows real estate!) and follow up on current affairs that is real estate related and very informative. He works with you to make you happy, is a positive person and someone you want on your side in Real Estate. His assistant Kelly is very efficient and pleasant to work with. Highly Recommend!

"Robert and his team have been exceptional and they definitely have my recommendation. Robert managed to sell my high-end San Francisco home in a very difficult market, through a broad range of marketing tactics, and sheer perseverance and determination. We sold at a record price for the neighborhood, which is quite the accomplishment. I was abroad for the entire duration of the last-minute construction work, staging and sales process, and I really appreciated Robert's and Kelly's coordination of everyone involved, and the constant communication and updates. Robert and his team were proactive and always there for me no matter the task--staying on top of contractors, engaging with the appraisal process, even checking and forwarding my mail. I'm really fortunate I worked with Robert, his experience and skills and care made all the difference."

We cannot express enough how grateful we are for Robert Song and his team. His expertise not only provided us with clear guidance on selling and buying, but also taught us to trust the process. Selling and buying a house is so stressful, but from day one, Robert and his team handled everything so we did not even have to worry about anything except packing and moving. They were always quick to respond, very helpful, and so kind. We were highly impressed with all services, especially the marketing and detailed reports we received about the local market. We received over-asking price with multiple offers in this unpredictable market all thanks to Robert and his team. Through the entire process Robert always made us feel cared for, professionally and personally, and that speaks volumes about his character. We trust him and he will forever be our agent!

We were so lucky to work with the Robert Song team. Robert was enthusiastic about our property at our initial meeting and he exuded a flexibility that put us at ease immediately. The whole team was positive, responsive and put in the time to help us get our property ready to sell. They got us ready in just two weeks! We had been in our home for nearly 18 years and they got us ready so quickly! They sold our home faster than we could have imagined and landed us an offer on the upper end of what we hoped for! We loved working with them and we think you will too!

I recently purchased my second home with Robert and his team again, and it was an exceptional experience from start to finish. Robert treated me like family, and went above and beyond to ensure that I found the perfect home for me. He was patient, knowledgeable, and always made himself available to answer any questions or concerns I had throughout the process. Even after the purchase was made, Robert has continued to offer his support and guidance to me whenever I need it. I highly recommend Robert to anyone looking to buy or sell a home - his expertise and care are unmatched!

We sold our house a few months ago with Robert Song and his team and we couldn't be happier with the whole process and with the results. He was enthusiastic and flexible to work with. When he saw how our house looked he decided on the spot that we didn't have to move out and stage but could edit with a few accessories brought in. He and his team coordinated everything for us and sold our home quickly and for a great price. It was as easy as selling a house can be. We highly recommend him and his team to you!

I contacted Robert's team after my mother had a terrible experience with another agent. Although the property type we were selling was outside the norm for the team (a mobile home), Robert was so quick to help and incredibly generous with his time and expertise. His entire team was always professional, kind, and extremely quick in their responses. He always made my mother and I feel confident in the decisions we were making, gave us updates quickly, proactively explained each process step-by-step, and made us feel like we were his most important clients despite how many others I'm sure he had on an ongoing basis. Bonus points for being able to speak with my mother in Korean as English isn't her first language! Made her feel that much more comfortable with the team when she was able to fully understand the process. 11/10 would recommend to anyone I know and will be reaching out to them again should our family ever need another listing agent!

Thank you, Robert, Kelly, and team! My mother and I are forever grateful to you.

We've bought or sold 7 homes in California and Oregon, and Robert is far and away the best agent that we've ever worked with. He's honest, hard-working, and completed dedicated to his clients. He utilized his strong intuition, robust professional network, and incredible communication skills to help us navigate a really challenging and volatile market. Every person that I've recommended Robert to has circled back to tell me how great they think he is. I really can't recommend him enough.

We've known Robert for 6+ years. He is knowledgeable, insightful, and very trustworthy. It took us almost a year to find our new home. We looked in San Jose for 6 months before pivoting to the East Bay, then finally buying a house in San Ramon. He was patient with us throughout the process and was a true partner. He always researched and came prepared to every potential house that we looked. With his deep understanding of the local housing market and financial nuances, he made accurate/on-point recommendations. We always felt relaxed working with Robert. After we bought our house, we referred him to our family and friends. They've all had a great experience working with Robert and his team. Robert is now a friend who we can reach out to for any questions about the real estate market, and definitely the only real estate professional we can trust for buying/selling property in the future.

If you're in search of a competent, trustworthy, and hard working agent, Robert Song has a proven track record. My wife and I chose Robert after interviewing a handful of very qualified real estate agents.

Working with Robert Song made the sale of my condo a walk in the park. I cannot say enough good things about him and my overall experience. Robert immediately made me feel comfortable with his attention to detail and professionalism.

From start to finish, Robert was there every step of the way making sure I knew exactly what was going on throughout the process. If I had any questions, Robert was able to find the answers. He's extremely punctual, reliable, and highly responsive.

Without a doubt one of the best agents on the West Coast. We're lucky to have worked with him and wouldn't hesitate to use (or recommend) Robert in the future for any of our real estate needs. Truly a concierge experience!

We were delighted with the professional service that the Robert Song team provided to us during our condominium search in the Napa Valley. Robert took a genuine interest in helping us identify properties that would satisfy our needs, including ensuring that our beloved Labrador Retrievers would not be restricted by any applicable HOA rules. Robert and his assistant Kelly accompanied us on multiple property visits and we welcomed their honest assessment of a home's features, condition and its neighborhood. All communication we had with Robert's team was very clear and our questions were handled promptly, which made the home buying process a low stress experience! With Robert's help, we successfully negotiated a very favorable purchase price and felt confident in understanding all of the associated contract documentation. We would definitely recommend Robert and his team for any future real estate needs.

I chose Robert as our agent after interviewing multiple Danville agents to sell our property. I could not be happier to have chosen Robert. He's helped me with numerous homes, and always sold the properties for record prices vs the neighborhood. Robert's awareness of marketing and negotiation is incredible! I recommend him to all my friends and family!

We purchased our home from another agent five months before, and unfortunately, it wasn't the right purchase. We were referred to Robert by a close friend, and had him come for an interview. Immediately he recommended some great ideas and strategies so that we could show the house in a better light since it was such a new purchase. We also tasked Robert with the difficult target of not losing us money since we just bought it five months prior and the market was changing with the government increasing interest rates. Leading up to getting it on the market, his team got to work and made the house look so different, and marketed our home to international buyers. The results were clear...when it sold, he broke the record for the most expensive home in Gale Ranch ever sold, and the third highest purchase price in San Ramon's history. We cannot recommend him highly enough!

Robert Song and his team exceeded our expectations when selling our Ruby Hill estate. Robert Song came highly recommended by a co-worker, and interviewed him along with other local prominent Realtors in Ruby Hill. He was clear with his vision about what to do with our property, and after seeing the home, relayed a custom and precise marketing plan that he wanted to implement. So many of the details seemed like amazing ideas, but honestly I didn't think he would pull it off and thought it was talk. Not with Robert, he did everything he said he would do to market our home, and did things I haven't seen anyone in the community ever do. It resulted in our home selling for hundreds of thousands more than a neighbor's house, and sold for significantly higher than what other agents told us to list the home for. After looking today, it is still the highest price per square foot home sold recently in Ruby HIll, and that means a lot because we sold in a cooling market. There is no one I would recommend more than Robert Song and his team. They deliver on everything they promise, and do so much more than just nice pictures, videos, and open houses. I could tell he personally truly cared about the outcome of selling our home.

After two months of having my house listed on the market with another agent, we got no offers. Robert Song and his team came highly recommended and I had him come out to view the home. He immediately took over with a clear strategy and provided some quick improvement recommendations. His team took over and made some small but high impact improvements, showcased the home in its best light with professional photos, video, and 3d tour. He advertised the home and generated so many showings, even though the weather was bad. Well, what a difference! In less than two weeks, he got my home sold, and for a higher price per square foot than all the other homes that sold in the neighborhood. I wouldn't consider anyone else, the choice is clear! If you hire any other agent to sell your home, you are leaving money on the table, or like in my case, getting no money. I highly recommend Robert and his team! He does truly make a difference!

We had an excellent experience purchasing a house with Robert. He was always very honest with us, making sure we knew both the positives and the negatives about each property we visited. He was also extremely patient and never tried to pressure or rush us into making a decision. We are very grateful to have had Robert as our agent, and we highly recommend him to anyone looking to buy or sell in the Bay Area.

Robert has been an absolute pleasure to work with. He is very professional & knowledgable, with a lot of patience, not pushy, gave us time to think. He gave us lots of guidance and suggestions on every step. He is very friendly & is very comfortable to work with.

He kept us up to date every step along the way on the purchase of our first home. We didn't know much about the process, Robert made it very easy. Robert has always answered our questions or concerns immediately and has spent time with us whenever we wanted.

It is important not only to help in purchasing the house but to extend that help even after the purchase has been a great help for us. We really enjoyed working with Robert and we highly recommend him (and already have to our friends). We are very happy to write this review for Robert and we wish him and his family great success. Thanks Robert!

Deepa & Shesh

My family and I wish to share our review about Robert and his team, they were exceptional partners through the sale of our home! From the initial interview (during the Superbowl weekend), through the entire process of our home sale, the Robert Song Team was friendly, organized and extremely communicative! They listened carefully our specifications about the selling, also answered every question that came up thoroughly and with care to make sure we had a complete understanding every step of the way, they helped us arrange and find vendors to prep our home for the market, and they arranged everything to accommodate our schedules and needs. Once we were ready to list our home, they communicated their marketing and advertising strategies and gave us full transparency into what they were doing to go above and beyond the competition.

We can say with full confidence that every step of the process was meticulously planned, communicated, and arranged with the utmost care. We were very happy with the level of service, the attention to detail, and the team's willingness to go above and beyond to negotiate for us in this transaction! We would highly recommend working with the Robert Song Team to anyone looking for a team of professional Real Estate Agents!

I highly recommend Robert Song and his team. They are amazing to work with from start to finish. Robert and his entire team make you feel like a valued friend without lacking any of the polished professionalism you expect from someone advocating on your behalf. As an inexperienced seller the Robert Song Team held my hand every step of the way. They were present for every vendor interaction and recommended ways to maximize my profits. Robert helped me to select which items to repair on my home to get the best return on my investment. He also helped to find a contractor and assisted in ensuing that the work was done on time and on budget.

I greatly appreciated the level of communication I had with the Team. I never had to wonder what was going on with my sale. A number of issues arose, and Robert was on top of every single one. I never had to worry because I was able to trust that Robert and his team had things under control. When a problem arose, someone contacted me right away and they always had a solution or two on hand when telling me of an issue. I felt like Robert truly listened when we discussed my level of comfort with risk and my home sale and new home purchase goals. As a result of really listening to my needs and my comfort level, Robert suggested solutions that appropriately fit my needs.

Even through unexpected challenges, Robert sold my home with multiple offers in under a week! I would recommend Robert Song and Team every day of the week without hesitation.

As first time home sellers, we were in an unfamiliar situation. Robert made us feel comfortable at our first meeting, and also presented the image that we wanted as our real estate agent.

Robert and his Compass team guided us through the experience of preparing our home for todays buyers at every step, and was always available to answer any questions we had.

He impressed us in the way he marketed our property using today's digital media world. He also updated us on the data metrics generated during the sale which helped us make important decisions during the process.

His use of modern and also traditional sales techniques resulted in the successful sale of our home in the dynamic and ever changing real estate market.

We also gained a friend we could rely on. Thank you Robert!

Robert is a consummate professional. When I was first referred to him I was doubtful that I could sell my house given the state of the market. In fact, I was told by another broker that my short sale would not be approved. Robert had the exact opposite reaction and grabbed the bull by the reigns and happily took on the challenge of selling my condo in a tough market. Robert is a miracle worker! He found a buyer for my home in less than a week! I was amazed and pleased as other houses in my complex had sat dormant for months and months! He worked tirelessly throughout the process to get the deal done. Whenever I thought things might fall apart he found a way to put the pieces back together whether it was from negotiating with the bank directly on my behalf or working with the buyer's broker to get over the myriad of roadblocks. He is enthusiastic, upbeat, and an extreme pleasure to work with! He goes the extra mile and then some...I would recommend him enthusiastically to anyone!! If you need someone to get the deal done then Robert is your man.

Robert was great to work with. We stopped in unexpectedly into his office, and he was gracious to see us. He is very knowledge and patient. He pays attention to detail and did not waste my time by sending me listing of places that did not meet the detailed list of wants/dislikes/optional that we gave him. I must say that you would be very pleased to have him working for you to find your home.

Robert handled the short sale of my condo and it went smooth, fast and absolutely painless. :-)

There is one reason why Robert is prosperous even in this slump real estate economy - he is one exceptional real estate agent. Knowledgeable, professional, compassionate and connected. I am glad I had the experience of being one of his clients - my home purchase was straight forward, easy and drama free. No complaints here! Nothing but good, honest and great results. He goes above and beyond and I can't wait to be his client on my next home purchase!

My wife and I made the difficult decision this year to get out of our home that was under water. We spoke with a real estate attorney regarding short sales to make sure we knew what to expect. He referred us to Robert Song with Remax and insisted we would be well taken care of. Indeed we were! Robert took the time to come to our house to go over everything with us. When we decided that it wasn't time to move forward yet, he never made it feel as though he had wasted his time by speaking with us. We appreciated that as we were able to save more money by waiting util the time line was right to sell. When the day came to finally draw up the documents and put our home on the market, Robert worked efficiently and kept us in the loop constantly. I think the best part was that he guided us through the process and was our go between with Citibank. I couldn't imagine how difficult it would have been to work with them by ourselves. Our home was on, and off the market within 5 days and the closing process went smoothly. If you're looking for a well versed, efficient realtor who can break things down in lay-terms, assist you with a short sale, and move your home quickly, he's your man. Thanks Robert!

I can't say enough about Robert. I just closed my short sale today at the 11th hour before the Mortgage Debt Forgiveness Act expired. Jean Shrem (El Cerrito attorney) referred Robert Song to me as a realtor who specializes in short sales. I am glad I chose Robert. Robert is a consummate professional who was tenacious in dealing with my lender. Great communication and very responsive to my frequent questions. I had two loans and several complications with my short sale but Robert kept at it and came through BIG TIME!! I highly recommend Robert for anyone thinking about doing a short sale or for buying or selling a home.

Robert is a true professional. He is extremely knowledgable and up to date on the Bay Area housing market. He walked us through every aspect of the home buying experience-perfect for first time home buyers like us. He was always available to answer any questions. His website is great for previewing homes as soon as they come on the market (and for weeding out homes that didn't fit our needs) saving us tons of time. During all our transactions, we felt very confident and comfortable having Robert represent our interests. We have been in our new home for almost a year now and couldn't be happier. We recommend Robert to all our family and friends.

Since early 2009 in search of our first home for our young family, my wife and I scoured thru nearly 10 real estate agents in the Bay Area, none of which met our expectations. Luck would have us that we came across Robert serendipitously via a listing on Craigslist. His professionalism and competence were obvious from the start. Moreover, we were impressed with Robert's super responsiveness; he was tethered to his Blackberry around the clock. Phone, email, text, and impromptu meetings; day, night, weekends, and holidays, Robert was available to answer our questions, soothe our angst, resolve our issues, and negotiate for us. Another strong point for us was his perfect punctuality. In the end, on top of his passion and drive for success, what really set Robert apart was his genuine desire to do what would be best for his clients. It was this bit of selflessness that makes Robert a rare gem in the real estate market and in the greater Bay Area.

More importantly, the results: Robert closed on our home that was a short-sale transaction with two finicky lenders, Bank of America and American Home Mortgage, in less than two months. Timing was important for us to meet the school district's application deadline, to which Robert was fully attentive and only made possible by his timely and persistent follow-thru with the lenders. Robert was prepared and combined with his knowledge and experience with lenders, short-sales, and the real estate business in general, the 100+ page short-sale application only had to cross the negotiators' desk once, and the approval letters were received. Furthermore, he managed to convince the lenders to absorb much of our closing cost, saving us thousands of dollars in the process. He setup our home inspections in a one day turnaround and also participated in person during the whole three hours. He consistently went out of this way to help, including engaging the original home builder for warranty repairs. All was made possible with Robert's representation, and we truly felt blessed.

If you want an agent that is steadfast, broadly knowledgeable, affable yet aggressively results-oriented, and ethical, someone you can trust to get the job done without your second-guessing, give Robert a call.

For us, we look forward to referring our family and friends to Robert, and in doing so we feel that we will be doing them a favor. We would be happy to make ourselves available should anyone wish to discuss our experience in more detail - send us a message and we will respond accordingly.